Reference

main 55 Privacy Policy For Your Account Data

The main 55 Privacy Policy explains how we collect, use and protect the account, wallet and device data connected with your access.

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main 55 main 55 Privacy Policy For Your Account Data
CONTACT DATA CARE

Privacy Help Beside Your Wallet Status

A clear support route helps you ask about the Privacy Policy without sending sensitive payment credentials. From your signed-in account, use the help route beside the cashier area for questions about a receipt, wallet status or stored contact detail. If you are in Medan or elsewhere in Indonesia, include the account email or phone reference and the payment rail involved, but never send a wallet PIN or password.

Team online

Account data request

Use the account help path to ask what contact, verification or sign-in data is connected with your profile. We use the account reference to locate the correct record before responding.

Wallet record question

For DANA, OVO, GoPay, QRIS or bank transfer questions, share the transaction reference and status shown in your account. Keep wallet passwords, PINs and one-time codes private.

Correction request

If your phone, email or verification detail needs changing, tell us through the signed-in support route. We may ask for an account step to confirm that the request comes from you.

SECURITY IN PRACTICE

Account Security Across Mobile Devices

We keep the Privacy Policy practical by linking each data use to an account or security action.

Data collection

We collect details you provide during account creation, verification and support, plus technical session data such as browser type and device signals needed for access checks.

Cookie controls

Cookies can keep a sign-in choice or session setting available while you move between the lobby and cashier path. Clear them in your browser settings if you want a fresh device session.

Account protection

We use sign-in history, device signals and payment references to investigate unusual account activity. Never share your password, wallet PIN or one-time verification code with anyone.

Retention period

We keep account, payment and security records for the time needed to operate the service, resolve disputes or meet legal duties. After that need ends, records are removed or separated from direct account use.

Data access request

You can ask us which personal data is linked to your account and request a usable copy where local law permits. Include your account reference so we can check the request safely.

Data changes

To correct a phone number, email address or verification detail, contact us through the signed-in account route. We may confirm ownership before changing records that affect account access.

Privacy Policy Questions About Your Account

These Privacy Policy answers focus on the records you are most likely to ask about before opening an account. We explain what happens with payment references, mobile sessions, cookies, access requests and account changes, so you know which details to include when contacting us.

It covers account details, verification records, sign-in activity, device signals, cookies, support messages and payment references from DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

We use those details to create and protect your account, confirm that an access request comes from you, match wallet status and respond to payment receipt questions without asking for your wallet password.

No. Our payment records identify the rail, reference, amount and status needed for account matching. We do not ask you to send a DANA, OVO, GoPay or QRIS password or PIN.

We may record device type, browser signals and session details used for sign-in protection. On a phone or desktop, you can clear browser site data and start a new session through the account login path.

You can ask for the personal data linked to your account through the signed-in support route. We may verify account ownership first, and fulfilment depends on local law and applicable exceptions.

Send a correction request through account help and identify the phone, email or verification detail that needs changing. We may ask for an account step before editing access-related records.

We retain records while they support account access, security checks, payment questions, dispute handling or legal duties. When those purposes end, we remove the records or reduce their link to your account.